We may collect and process the following Personal Information about you when you visit the Website. Our web servers may use certain technologies to automatically collect the details of your visit, including but not limited to operating system, browser type and language, internet domain and host names, IP addresses, the pages you request on the Website, the dates and times that the Website is accessed and how long you spend on each page. We do not use Cookies on the Website. For further information, please see the section under the heading “Cookies” below.

We process the information you voluntarily provide to us if you contact us. For example, our Website may enable you to submit requests for certain information. If you voluntarily submit information to our Website, we may process any Personal Information you provide, including but not limited to your name, title, address, phone and fax numbers, email address, and company name, type, description, and URL.

Please also note that we may have certain legal and regulatory responsibilities to verify the identity of clients/customers and may need to make certain inquiries and obtain certain information from you for that purpose. You confirm that all information you supply will be accurate and that we may disclose such information as necessary to comply with any reporting or legal and regulatory requirements (as described under the heading “Disclosure of Personal Information” below).

TIP-X is the data controller for the Website. For questions regarding data protection issues, you can reach us at:

E-Mail: support@tip-x.cc

In general, the Personal Information we process is used

•  to monitor, improve, and administer the Website and the information and services provided on the Website, or for our internal business purposes;
•  to fulfill your requests for information, products, or services;
•  to communicate with you; and
•  to enable us to comply with our legal and regulatory obligations and related internal business procedures.

We may also process Personal Information for marketing our own and selected third parties’ products and services to you by post, email, SMS, phone, or through other means, and we may process your Personal Information to send you newsletters, announcements, and invitations that we think you may be interested in, both only upon your prior consent or when processing is necessary for either conclusion of the contract between you and TIP-X or the purposes of our legitimate interests.

We provide the option to unsubscribe or opt out of further communication on any electronic marketing communication sent to you, which you can exercise by following the unsubscribe instructions provided in the email you receive or by contacting us directly at support@tip-x.cc

Please note that, despite your indicated email preferences, we may send you service-related communications, including notices related to our Terms of Use and Privacy Policy.

However we process your Personal Information, we make sure that such processing complies with the law, and the law allows us and requires us to use Personal Information for a variety of reasons. These include in particular:

•  where we have obtained your consent;
•  to perform our contractual obligations with you;
•  where we have legal and regulatory obligations that we have to discharge;
•  to establish, exercise, or defend our legal rights or for the purpose of legal proceedings;
•  where the use of Personal Information, as described, is necessary for our legitimate business interests, such as
•   allowing us to effectively and efficiently manage and administer the operation of our business and the Website, the evaluation of the usage data of the Website;
•   system security and stability,
•   meeting legal requirements both under privacy laws such as the GDPR as well as general legal obligations TIP-X may be subject to such as the prosecution of legal claims, the investigation of criminal offences and the maintenance of our IT security systems and
•   maintaining compliance with internal policies and procedures.

We have implemented certain measures reasonably designed to secure Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share your password with anyone.

Despite the measures we take to protect your Personal Information from unauthorized access or disclosure, the Internet is an inherently insecure environment; therefore, we cannot guarantee the security or confidentiality of your Personal Information. We make no warranty whatsoever to you, express or implied, regarding the security of the Website. Any transmission of Personal Information is at your own risk. We assume no liability for any disclosure of data due to, among other things, errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control.

You may be able to access third-party websites directly from the Website. We cannot control how third parties may protect or use Personal Information you disclose to them, so you should carefully review the privacy policy of any third-party website you visit before using it or disclosing your Personal Information to it.

We may disclose your Personal Information to persons or organizations who perform processing tasks or business functions for us or on our behalf and who may use your Personal Information for the purposes set out in this Privacy Policy. Such third parties may include:

•  any of our affiliated entities (including entities outside your country as described under the heading “International Transfers of Information” below);
•  contractors, service providers, and other third parties we use to support our business, including companies that perform marketing services on our behalf;
•  buyer(s) or other successor(s) in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets (including during negotiations of the foregoing to prospective buyer(s)), whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.

•  if we reasonably believe we are required or authorized by law, law enforcement agencies, the court service and/or regulators, the government, or private parties in connection with a lawsuit, subpoena, investigation, or
•  similar proceeding anywhere in the world, or to otherwise cooperate with law enforcement or regulatory authorities or comply with our reporting, legal, or regulatory requirements;
•  to enforce or apply the Terms of Use;
•  if we believe disclosure is necessary or appropriate in connection with the rights, property, or safety of any party;
•  to establish, exercise, or defend our rights or property or those of any of our affiliated entities or users of the Website; or
•  to investigate or assist in preventing any violation or potential violation of applicable laws or regulations, our Terms of Use, Cookies policy or Privacy Policy.

Your Personal Information may be transferred to or accessed by our affiliates, staff, or suppliers or by other third parties specified in this Privacy Policy or transferred to, and/or stored at, a destination outside the country in which you are a resident or the relevant TIP-X company.

Where we transfer your Personal Information to another country with different data protection laws, we will ensure that it is adequately protected and transferred in a manner consistent with legal requirements. For example, in relation to transfers of data from Europe to a country outside of Europe, this may be done in one of the following ways:

•  The country that we send the data to might be approved by the European Commission as offering an adequate level of protection for Personal Information.
•  The recipient might have signed up to a contract based on terms approved by the European Commission, obliging them to protect your Personal Information.
•  Where the recipient is located in the U.S., it might be a certified member of the EU-U.S. Data Privacy Framework .
•  In other circumstances, the law may permit us to otherwise transfer your Personal Information outside of Europe.

You can obtain more details of the protection given to your Personal Information when it is transferred outside of Europe (including, where appropriate, a copy of the European Commission approved terms) by contacting us.

You may have certain rights under applicable data protection laws to access or update your Personal Information held by us and to object, where legitimate, to the processing of data relating to you. These rights may include

•  the right to obtain information regarding the processing of your Personal Information and access to the Personal Information we hold about you;
•  the right to withdraw your consent to our processing of your Personal Information at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent until the revocation. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. You can send your revocation to support@tip-x.cc;
•  in some circumstances, the right to receive some Personal Information in a structured, commonly used, and machine-readable format and/or to request that we transmit those data to a third party where this is technically feasible (please note that this right only applies to Personal Information that you have provided to us);
•  the right to request that we rectify your Personal Information if it is inaccurate or incomplete;
•  If the legal basis for processing is based on our legitimate interests, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation. If you object to the processing, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is required for the establishment, exercise or defence of legal claims;
•  the right to request that we erase your Personal Information in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Information but we are legally entitled to retain it;
•  the right to request that we restrict our processing of your Personal Information in certain circumstances (again, there may be circumstances where you ask us to restrict our processing of your Personal Information but we are legally entitled to refuse that request); and
•  the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights or any applicable data protection regulations have been infringed by us (in particular in the member state of your habitual residence, place of work or place of the alleged infringement). The right to lodge a complaint shall be without prejudice to other administrative or judicial remedies.

You may contact us as described below to exercise your rights.

In order to ensure that your Personal Information remains accurate, please notify us of any changes to the Personal Information that you have provided using the contact details provided.

How long we hold your Personal Information will vary. The retention period will be determined by various criteria, including

•  the purpose for which we are using it—we will keep the data only for as long as is necessary for that purpose; and
•  legal obligations—laws or regulations may set a minimum period for which we have to keep your Personal Information.